
Successful technology must involve all stakeholders, be easy to adapt to the evolving needs of all, and be scalable and robust enough to manage processes and procedures that come with continued growth and product innovation. It must deliver on expectations.
Technology must invite all stakeholders to use it because it is useful, effective, informative, and simple. It must facilitate sensible and logical reporting. Management needs to understand the financial performance of the business and to gauge the effectiveness of all aspects of the business, individually and collectively.
Our technology solutions have all been designed specifically to provide a complete solution to creative business concepts. All applications and our CRM Suite are Web-based, scalable, and simple to install and use. There is generally no additional hardware required.
Some key features are:
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- Management of promotional discounts, fixed and dynamic (e.g. cover based)
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- Real-time retrieval of customer and profile information
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- Real-time retrieval of customer history and life time value either at POS or PMS
- Full drill-down functionality, per business unit or across various SBU's
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- Points accrual and redemption (where required)
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- Tracking of multiple business units, clubs or memberships
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- Interface with mainstream POS and PMS systems
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- A stand-alone Smart (chip) Card interface (where required)